KES USD

Shipping Policy

AfricaSokoni commits to ensure you have a stress free shopping experience. Our pledge is to provide a smooth process once you have placed an order until we deliver your goods at your doorstep.

We are keen on crucial aspects around shipping i.e. packaging, order status updates and timely delivery so that your goods get to you in perfect condition.

Find the terms and conditions constituting our Shipping Policy.

Domestic Shipping Policy

Shipment processing time

All AfricaSokoni orders placed by Saturday before 1pm are processed and delivered in Nairobi within 24 working hours and within 2days outside Nairobi. Our team will contact you via email or telephone In case of any delay due to unforeseen circumstances.

Shipping rates & delivery estimates

Shipping rates are charged based on the product weight and the delivery location.

1)     Delivery within Nairobi   
a)      Small items ( less than 5kgs) – Flat rate of KES 200
b)      Items above 5 Kg a flat rate of KES 500
c)      Orders above KES 5,000 within Nairobi less than 5kgs will be delivered for free
d)      Orders above KES 5,000 within Nairobi and more than 5kgs will be delivered at a flat rate of KES 500
2)     Delivery outside Nairobi will be charged according to the rates below
 Distination  
Less Than 5 kg (KES)
More Thank 5 kg (KES)
Baringo   400 1100
Bomet   400 1100
Bungoma   400 1100
Busia   500 1200
Elgeyo Marakwet   450 1150
Eldoret   400 1100
Embu   300 1100
Garissa   500 1200
Homa bay   500 1200
Isiolo   450 1150
Kajiado   300 1100
Kakamega    400 1100
Kericho   350 1050
Kiambu   280 950
Kilifi   500 1200
Kirinyaga   350 1050
Kisii   400 1100
Kisumu   400 1100
Kitui   350 1050
Kwale   500 1200
Laikipia   400 1100
Lamu   1400 2100
Machakos   300 1100
Makueni   400 1100
Mandera   650 1350
Marsabit   650 1350
Meru   400 1100
Migori   450 1150
Mombasa   400 1100
Muranga   300 1100
Nakuru   300 1100
Nandi   450 1150
Nanyuki   400 1100
Narok   350 1050
Nyamira   400 1100
Nyandarua   300 1100
Nyahururu   300 1100
Nyeri   300 1100
Samburu   400 1100
Siaya   500 1200
Taita Taveta   400 1100
Tharaka Nithi   350 1050
Trans Nzioia   450 1150
Turkana   500 1200
Uasin Gishu   450 1150
Vihiga   500 1200
Wajir   500 1200
West Pokot   500 1200
General   400 1100

Back Orders

All back orders will be delivered to you on availability at no extra shipping cost.

Shipment confirmation & Order tracking

AfricaSokoni gives you a complete feasibility of your order-to-delivery cycle. We notify you at every stage; once the order is placed, processed, shipped, and delivered.

Your tracking number, which is your order ID can be used to track your order via the “Track your Order” Link in your shipment confirmation email or at http://shop.africasokoni.co.ke/ordertracking.

International Shopping

Products ordered by our customers from our overseas merchants will be processed and delivered between 14-21 business days subject to DHL shipping charges.

Customs, Duties and Taxes

AfricaSokoni is not liable for custom and taxes applied to international orders. The customer is solely responsible for fees (tariffs, taxes, etc.) imposed during or after shipping.

Payment Policy

AfricaSokoni accepts multiple convenient and secured payment options for our customers which are;

Credit Card (Visa and Master Cards)

Debit Card

PayPal

eWallet

Cash on Delivery

Mpesa

Kindly note: “Cash on delivery” or “Mpesa” payments are made on delivery of products below KES 30,000.

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