KES USD

Shipping Policy

AfricaSokoni commits to ensure you have a stress free shopping experience. Our pledge is to provide a smooth process once you have placed an order until we deliver your goods at your doorstep.

We are keen on crucial aspects around shipping i.e. packaging, order status updates and timely delivery so that your goods get to you in perfect condition.

Find the terms and conditions constituting our Shipping Policy.

Domestic Shipping Policy

Shipment processing time

All AfricaSokoni orders placed by Saturday before 1pm are processed and delivered in Nairobi within 24 working hours and within 2days outside Nairobi. Our team will contact you via email or telephone In case of any delay due to unforeseen circumstances.

Shipping rates & delivery estimates

Shipping rates are charged based on the product weight and the delivery location.

1) Delivery within Nairobi
a) Small items ( less than 5kgs) – Flat rate of KES 200
b) Items above 5 Kg a flat rate of KES 500
c) Orders above KES 5,000 within Nairobi less than 5kgs will be delivered for free
d) Orders above KES 5,000 within Nairobi and more than 5kgs will be delivered at a flat rate of KES 500
2) Delivery outside Nairobi will be charged according to the rates below
Distination
Less Than 5 kg (KES)
More Thank 5 kg (KES)
Baringo 4001100
Bomet 4001100
Bungoma 4001100
Busia 5001200
Elgeyo Marakwet 4501150
Eldoret 4001100
Embu 3001100
Garissa 5001200
Homa bay 5001200
Isiolo 4501150
Kajiado 3001100
Kakamega 4001100
Kericho 3501050
Kiambu 280950
Kilifi 5001200
Kirinyaga 3501050
Kisii 4001100
Kisumu 4001100
Kitui 3501050
Kwale 5001200
Laikipia 4001100
Lamu 14002100
Machakos 3001100
Makueni 4001100
Mandera 6501350
Marsabit 6501350
Meru 4001100
Migori 4501150
Mombasa 4001100
Muranga 3001100
Nakuru 3001100
Nandi 4501150
Nanyuki 4001100
Narok 3501050
Nyamira 4001100
Nyandarua 3001100
Nyahururu 3001100
Nyeri 3001100
Samburu 4001100
Siaya 5001200
Taita Taveta 4001100
Tharaka Nithi 3501050
Trans Nzioia 4501150
Turkana 5001200
Uasin Gishu 4501150
Vihiga 5001200
Wajir 5001200
West Pokot 5001200
General 4001100

Back Orders

All back orders will be delivered to you on availability at no extra shipping cost.

Shipment confirmation & Order tracking

AfricaSokoni gives you a complete feasibility of your order-to-delivery cycle. We notify you at every stage; once the order is placed, processed, shipped, and delivered.

Your tracking number, which is your order ID can be used to track your order via the “Track your Order” Link in your shipment confirmation email or at http://shop.africasokoni.co.ke/ordertracking.

International Shopping

Products ordered by our customers from our overseas merchants will be processed and delivered between 14-21 business days subject to DHL shipping charges.

Customs, Duties and Taxes

AfricaSokoni is not liable for custom and taxes applied to international orders. The customer is solely responsible for fees (tariffs, taxes, etc.) imposed during or after shipping.

Payment Policy

AfricaSokoni accepts multiple convenient and secured payment options for our customers which are;

Credit Card (Visa and Master Cards)

Debit Card

PayPal

eWallet

Cash on Delivery

Mpesa

Kindly note: “Cash on delivery” or “Mpesa” payments are made on delivery of products below KES 30,000.

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